Director, Decision Support, Education and Staff Development – #2020-073

Full-Time Permanent Position
1031 Portage Avenue  

This is an exciting time for Manitoba health care. Manitoba’s health system is currently in transition with planning and changes aimed at improving the quality, accessibility and efficiency of health care services throughout Manitoba. AFM contributes to the health and resilience of Manitobans across the province by providing addictions services and supporting healthy behaviours. If you would like to be part of a foundation of excellence in addictions services and support and build a new vision of integrated health services in Manitoba, consider a career with us.

Reporting to the Chief Executive Officer or designate, The Director, Decision Support, Education and Staff Development provides strategic leadership and guidance to Staff Development and Training, Knowledge Exchange, Data and Evaluation, Client Records, Prevention and Public Education and Administration Support. This position also guides and supports the strategy for communications, website and public relations messages to consistently articulate the agency’s vision and mission.

The Director, in alignment with and a champion of health care transformation, will be responsive to broad system needs, including embracing and leading change that supports the competency of front line staff, and informing leadership decisions  that support improved treatment and service options for Manitobans.  The Director will be a coach in the area of supervision and will be collaborative in developing and maintaining community partnerships.

The Director will demonstrate competence in the following:

  • Behave Ethically: Understand ethical behaviour and business practices and ensure own behaviour and the behaviour of others is consistent with these standards and aligns with the values of the organization.
  • Build Relationships: Establish and maintain positive working relationships with others both internally and externally to achieve the goals of the organization.
  • Communicate  Effectively:  Speak,  listen  and  write  in  a  clear,  thorough  and  timely  manner  using appropriate and effective communication tools and techniques.
  • Focus on Client Needs: Anticipate, understand, and respond to the needs of internal and external clients to meet or exceed their expectations within the organizational parameters.
  • Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
  • Lead: Positively influence others to achieve results that are in the best interest of the organization.
  • Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization
  • Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information and activities.
  • Plan: Determine strategies to move the organization forward, set goals, create and implement action plans, and evaluate the process and results.
  • Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.
  • Emotional Intelligence: Ability to manage own emotions and strong feelings; maintain a calm and tactful composure under a broad range of challenging circumstances; think clearly and stay focused under pressure.

Responsibilities include but are not limited to:

  • Oversight of daily operations of department programs; acts as a coach, mentor and resource to staff team and applies continuous improvement processes and principles
  • Coaches, guides and administers the performance management, recruitment and human resources processes
  • Lead staff teams to utilize, develop, and support agency integration of current evidence, including: initiating research and evaluation; analyzing and reporting on trends; working with leadership to ensure data analytics are foundational in assessing service outcomes and decision-making
  • Ensures that relevant standards, goals and requirements are achieved in accordance with AFM policies and priorities
  • Ensures detailed oversight, reporting, and compliance with legislation requirements such as FIPPA, PHIA etc.,
  • Overseeing training and education programs and increasing access for AFM staff, external partners, and the public using various modalities (e.g. live and online);
  • Able to communicate and incorporate programmatic and policy improvements that support integrated care and health transformation
  • Able to lead teams in complex quality improvement planning both within AFM and in strategic priorities and emerging needs. 
  • Responsible for annual budgets, schedules expenditures and analyzes variances to ensure that unit program budgets are managed in accordance with AFM budget guidelines
  • Provides oversight for the collection and management of client records.
  • In conjunction with the Communications and Project Lead, support the communication plan, media relations, and external communications.
  • Work collaboratively in the context of a provincial organization, with numerous colleagues, to ensure a consistent AFM approach
  • Able to work with multiple system partners in an evolving and highly accountable health care context.


  • Master’s Degree in a Business or Public administration, or Health Sciences, Social Sciences or a related field,
  • Minimum five to ten (5-10) years of leadership experience (an acceptable combination of education and experience may be considered)
  • Knowledge and skills in leading quality improvement initiatives; including data, research and evaluation methods.
  • Experience overseeing organizational communication and public affairs
  • Experience developing and managing budgets
  • Have strong strategic, analytical and organizational skills
  • Proven ability to deliver and stay current with leading practices for delivering trauma informed, addiction recovery and client centered services
  • Commitment to working with the CEO or designate office, shared leadership and in cross-functional teams in a transparent and collaborative manner
  • Experience in a unionized environment
  • Demonstrated experience in areas of management skills, i.e. program development, program evaluation, human resource management, and basic fiscal operations.
  • Possess excellent communication (both written and verbal) and interpersonal skills
  • Have the ability to manage multiple projects and work well under pressure in a fast paced and demanding environment.
  • Demonstrated understanding of, and sensitivity to, working with culturally diverse populations
  • Ability to function within a computerized environment required
  • Ability to communicate both verbally and written in French is considered to be an asset
  • Knowledge of the addictions and mental health fields is considered an asset.

It is AFM practice to request a criminal record check and conduct a child abuse registry check prior to finalizing the appointment of successful candidates.

Competition #: 2020-073

Salary Range:   out of scope – salary commensurate with experience and qualifications

Closing Date:     July 10, 2020

Apply in writing to:   
Office of the Chief Executive Officer
Addictions Foundation of Manitoba
3-1031 Portage Ave. Winnipeg, MB R3G 0R8
Fax: (204) 944-7082

Email: execoff@afm.mb.ca

We thank all applicants and advise that only those selected for further consideration will be contacted.



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