Residential Care Workers – #2020-021

3 Casual Positions
Days, Evenings, Nights
Willard Monson House
540 Central Ave, Ste. Rose du Lac

This is an exciting time for Manitoba health care. Manitoba’s health system is currently in transition with planning and changes aimed at improving the quality, accessibility and efficiency of health care services throughout Manitoba. AFM contributes to the health and resilience of Manitobans across the province by providing addictions services and supporting healthy behaviours. If you would like to be part of a foundation of excellence in addictions services and support and build a new vision of integrated health services in Manitoba, consider a career with us.

Reporting to the Supervisor and working within an integrated multi-disciplinary team, Residential Care Workers are required to provide services to adult clients engaged in addiction treatment. This position requires a commitment to a client-centred philosophy and approach to the development, provision and support of AFM programs and services.

The Residential Care Worker will work as a member of a multi-disciplinary team and will demonstrate the following:

  • Ability  to  communicate  respectfully  and  positively  with  clients  and  staff  and  presents  self  in  an approachable and friendly manner.
  • Demonstrates a genuine enthusiasm for client-centred care and demonstrates empathy and compassion.
  • Exhibits the ability to respond to client requests and crises in a responsible, timely and flexible manner.
  • Demonstrates the ability to balance the needs of clients, other staff persons and those of the organization.
  • Demonstrates enthusiasm for ongoing professional development activities, and engages in reciprocal learning experiences with colleagues and supervisors.
  • Recognizes the importance of regular individual and team supervision meetings.
  • Demonstrates active listening abilities, is coachable and responds positively to supervision.
  • Works collaboratively in the context of a provincial organization, with numerous colleagues, to ensure a consistent AFM approach.
  • Demonstrates a strong commitment to personal and professional ethics, integrity and responsibility.
  • Ability to manage one’s own emotions and strong feelings; maintain a calm and tactful composure under a broad range of challenging circumstances; think clearly and stay focused under pressure.


  • Provide support and be present where clients are.
  • Respond warmly, politely and helpfully to everyone, including all visitors to the building.
  • Respond appropriately to emergency crisis situations, modelling to clients how this is done in a positive way.
  • Conduct facility orientations.
  • Facilitate educational sessions and client house meetings.
  • Perform light housekeeping/maintenance.
  • Building security duties.
  • Coordinate and distribute client and program supplies.
  • Copy program materials.
  • Respond to telephone calls.
  • Document according to role requirements.
  • Demonstrate the ability to operate Microsoft software applications, internet and email communications.
  • Other duties as required.

Qualifications: Grade 12 education.  Suitable combination of education and experience working in a residential facility, addictions related employment experience and/or volunteer work will be considered; possess a valid CPR-C with AED training and First Aid certificate; excellent oral and written communication skills; strong interpersonal skills contributing to a positive multidisciplinary team environment are essential.  An understanding of, and sensitivity to, working with culturally diverse populations is essential.  Excellent written and verbal communication skills in English, French will be considered an asset.

The Competencies for the Residential Care Worker opportunity are:

  • Adaptability/Flexibility
  • Analytical Thinking and Decision Making
  • Self-Management
  • Client Centred Change
  • Continuous Learning
  • Diversity and Cultural Responsiveness
  • Effective Communication
  • Ethical Conduct and Professionalism
  • Planning and Organizing
  • Teamwork and Cooperation
  • Interpersonal Rapport
  • Crisis Intervention
  • Understanding Mental Health Issues, Substance Use, Abuse and Dependency

It is an AFM practice to request a criminal record check and conduct a child abuse registry check prior to finalizing the appointment of successful candidates

Competition No.:  2020-021

Salary Range: $17.22-$21.55 per hour (under review)

Closing Date: March 2, 2020

Apply with cover letter and resume to
Supervisor, Willard Monson House
Addictions Foundation of Manitoba
540 Central Ave
Ste. Rose du Lac MB R0L 1S0
Fax: (204) 447-4050

E-mail: parkland@afm.mb.ca

We thank all applicants for their interest in employment with the Addictions Foundation of Manitoba however only those selected for further consideration will be contacted

The Addictions Foundation of Manitoba values diversity and lived experience


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