Programs and Services

Rapid Access to Addictions Medicine (RAAM)

What is a RAAM clinic and who is it for?

RAAM clinics are walk-in clinics for adults (ages 18+) looking to get help with high-risk substance use and addiction. This includes people who want to try medical assistance to reduce or stop their substance use. They may experience frequent intoxication or overdose symptoms, as well as unpleasant withdrawal symptoms when attempting to reduce or stop their substance use. RAAM clinics are also for people who may have substance-related health issues, such as hepatitis, pancreatitis and infections. No referral is needed.

RAAM clinics are not for people needing urgent medical attention for serious physical problems or mental health symptoms such as psychosis (paranoia, delusions, hallucinations), agitation; who are at active risk of harm to self or others, or who require police/security involvement.

It can be very difficult to accept that your substance use is problematic, and it’s normal to feel ashamed, frightened, or angry. But the good news is that medical treatment for problematic substance use and addiction is safe and effective. People can and do recover from addiction.

You don’t need an appointment, just show up during clinic hours. If you have a Manitoba Health card or Manitoba Health number, please bring this along.

What happens when I go to a RAAM clinic?

If you’re feeling anxious or hesitant about going to the RAAM clinic, consider bringing a supportive person with you. This may make you feel less overwhelmed and less alone.

The clinic team will complete a health history including questions about your substance use such as:

  • when and how you started using
  • how much and how frequently you use
  • how it may impact your life and responsibilities

The clinic team is there to help you. These questions are to get a complete picture of you in order to determine how to best help you.

Substance use conditions are treatable.

Once the health history is complete, the RAAM clinic team will make treatment recommendations. There are four options:

  1. Education The RAAM clinic team will provide you with information on how to make choices that will lower the risks of substance use, such as tips on how to pace your use as well as situations to avoid.
  2. Counselling The RAAM clinic team provides brief counseling or may refer you to counselling programs as part of your treatment. Counselling programs can include education on substances and healthy lifestyle choices, group and individual counselling sessions, help with developing coping skills, and connections to support groups. The team will work with you to determine what form of counselling would be most helpful for you.
  3. Medications Addiction to some substances, such as alcohol or opioids, can be treated with a medication that will help to lessen cravings, as well as the withdrawal symptoms that may accompany your early days of sobriety. Medication usually makes other types of treatment much more effective and reduces the risk of relapse. These medications are safe and effective when prescribed by a RAAM physician. The team will discuss appropriate options with you.
  4. Other Supports There may be the need for more intensive services such as withdrawal management services (i.e. “detox”) or in-house addiction treatment. The RAAM clinic team can arrange referrals to these services, among other specialized services.

Where can I find a RAAM clinic?

For general information about RAAM please contact the Manitoba Addictions Helpline at:  1-855-662-6605. 

 If you need to speak directly with a RAAM clinic, please refer below for phone numbers and times to call.

Please note that RAAM clinics are closed on holidays:

 For 2019:

  • February 18
  • April 19 & 22
  • May 20
  • July 1
  • August 5
  • September 2
  • October 14
  • November 11
  • December 25 & 26


Where: Crisis Response Centre
817 Bannatyne Avenue, Winnipeg
Clinic Hours: Tuesdays, Wednesdays, and Fridays from 1 to 3 p.m.
Phone: (204) 940-2177

Where: River Point Centre
146 Magnus Avenue, Winnipeg
Clinic Hours: Mondays from 1 to 3 p.m. and Thursdays from 9:30 to 11:30 a.m.
Phone: (204) 944-6209 or 1-(855) 662-6605    (Call Monday – Friday 8:30-4:30)


Where: Eaglewood
90 Princeton Drive, Thompson
Clinic Hours: Tuesdays from 9:30 a.m. to 12 p.m. and Thursdays from 1 to 4 pm
Phone:  1 (866) 291-7774   or   (204) 677-7300   or    (204) 677-7240  (Call Monday – Friday 8:30-4:30) 



Where: 7th Street Health Access Centre
20 – 7th Street, Brandon
Clinic Hours:  Mondays, Tuesdays and Wednesdays from 11 a.m. to 1 p.m.
Phone: (204) 578-4800   (Call Monday – Friday 11:00am – 7:00pm)


Where: Selkirk Community Health Office
237 Manitoba Avenue, Selkirk
Clinic Hours: Tuesdays from 12:30 to 3:30 p.m.
Phone: (204) 785-7513  (Call Monday – Friday 8:30-4:30)


The posted clinic hours are for new walk-in patients seeking RAAM clinic services. In addition, the RAAM clinical team – physician, counsellor, nurse – provides follow-up to patients, coordinating medication management, making referrals to other services, supporting and consulting with other providers, and informing other service providers about RAAM clinic services.

To learn when other RAAM clinics open or for more information, call the Manitoba Addictions Helpline at 1-855-662-6605 or go to http://mbaddictionhelp.ca/services/rapid-access-to-addictions-medicine-raam/

For youth under 18 years old, please contact the Youth Addiction Centralized Intake service. Call 1-877-710-3999 (8:30 am – 4:30 pm, weekdays) or visit www.manitoba.ca/health/mh/addictions/youth.html



DISCLAIMER: This website provides general information only and is not intended as a substitute for professional advice. Every effort is made to ensure that the information is accurate at the time of posting. The Addictions Foundation of Manitoba is not responsible for and may not be in agreement with information provided by other websites that are linked to this site.